Hewlett-Packard Recalls 6 Million Power Cords Over Fire Risk
Filed under: Consumer Ally, Recalls, Computers, Consumer Electronics, Saving
More than 6 million power cords that came with two popular notebook computers are being recalled because they could start fires or burn consumers, the Consumer Product Safety Commission said on Tuesday.
Hewlett-Packard (HPQ) is recalling 5.6 million cords sold in the U.S. and another 447,000 in Canada after getting 29 reports of the power cords overheating and either melting or charring. Two consumers reported suffering burns, and the company told the CPSC that it received 13 reports of property damage.
The Chinese-made cords came with HP and Compaq notebook computers and mini notebook computers, as well as with accessories that use an AC adapter, including docking stations. The cords came with devices sold between September 2010 and June 2012.
“HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers,” the company said in a statement. “We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.”
Not every cord sold with every device is affected by the recall. The recalled HP power cords are black and have the code LS-15 molded onto the AC adapter end.
If you have one of the cords, you are urged to stop using it and get a free replacement from Hewlett-Packard . You can call HP at (877) 219-6676 between 10 a.m. and 7 p.m. Eastern Time weekdays, or visit the HP recall site.
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